.fm__asesoria--chat{width:min(400px,100vw - 2rem);height:min(640px,100dvh - 2.5rem)}.fm__asesoria--chat[open]{flex-direction:column;display:flex}.ch{background:var(--papel);flex-direction:column;height:100%;min-height:0;display:flex}.ch__cerrar{z-index:2;color:#fff;background:#ffffff14;border-color:#ffffff2e;width:40px;height:40px;top:.7rem;right:.7rem}.fm__asesoria:not(.fm__asesoria--chat) .ch__cerrar{border-color:var(--papel-2);color:var(--tinta);background:#fff}.ch__cabeza{background:var(--grafito);color:var(--texto-osc);background-image:radial-gradient(120% 140% at 0% 0%, var(--rojo-noche), transparent 60%);align-items:center;gap:.75rem;padding:.9rem 3.6rem .9rem 1rem;display:flex}.ch__avatar{background:var(--acero);width:40px;height:40px;color:var(--rojo-luz);box-shadow:inset 0 0 0 1px var(--acero-2);border-radius:50%;flex:none;place-items:center;display:grid}.ch__nombre{color:#fff;letter-spacing:0;text-transform:none;margin:0;font-size:1rem;font-weight:700;line-height:1.2}.ch__estado{color:var(--texto-osc-suave);align-items:center;gap:.35rem;margin:.1rem 0 0;font-size:.78rem;display:flex}.ch__estado:before{content:"";background:#3ecf73;border-radius:50%;width:7px;height:7px}.ch__lista{overscroll-behavior:contain;flex-direction:column;flex:auto;gap:.7rem;min-height:0;padding:1rem .9rem .5rem;display:flex;overflow-y:auto}.ch__fila{animation:chEntra var(--motion-fast) var(--ease-out);flex-direction:column;align-items:flex-start;gap:.5rem;display:flex}.ch__fila--usuario{align-items:flex-end}.ch__burbuja{max-width:88%;color:var(--texto);box-shadow:0 0 0 1px var(--papel-2);white-space:pre-line;overflow-wrap:anywhere;background:#fff;border-radius:16px 16px 16px 4px;margin:0;padding:.65rem .85rem;font-size:.92rem;line-height:1.5}.ch__fila--usuario .ch__burbuja{background:var(--rojo-tinta);color:#fff;box-shadow:none;border-radius:16px 16px 4px}.ch__opciones{flex-wrap:wrap;gap:.45rem;max-width:100%;display:flex}.ch__opcion{border-radius:var(--radio-pill);border:1.5px solid var(--rojo-tinta);min-height:40px;color:var(--rojo-tinta);font:inherit;cursor:pointer;transition:background-color var(--motion-fast) var(--ease-out), color var(--motion-fast) var(--ease-out);background:#fff;align-items:center;gap:.4rem;padding:.45rem .9rem;font-size:.86rem;font-weight:600;line-height:1.2;text-decoration:none;display:inline-flex}.ch__opcion:hover{background:var(--rojo-tinta);color:#fff}.ch__opcion svg{flex:none;width:16px;height:16px}.ch__opcion--wa{color:#0f7a40;border-color:#128c4a}.ch__opcion--wa:hover{color:#fff;background:#0f7a40}.ch__escribiendo{gap:4px;padding:.8rem .9rem;display:inline-flex}.ch__escribiendo span{background:var(--plata-2);border-radius:50%;width:7px;height:7px;animation:1s ease-in-out infinite chPunto}.ch__escribiendo span:nth-child(2){animation-delay:.15s}.ch__escribiendo span:nth-child(3){animation-delay:.3s}.ch__contacto{width:100%;box-shadow:0 0 0 1px var(--papel-2);background:#fff;border-radius:16px;gap:.55rem;padding:.85rem;display:grid}.ch__contacto .fm__campo label{font-size:.8rem}.ch__contacto .fm__campo input{min-height:42px;padding:.5rem .75rem}.ch__contacto .fm__check{font-size:.76rem;line-height:1.4}.ch__boton{width:100%;min-height:46px}.ch__entrada{border-top:1px solid var(--papel-2);background:#fff;gap:.5rem;padding:.6rem .75rem;display:flex}.ch__entrada input{border:1.5px solid var(--papel-2);border-radius:var(--radio-pill);min-width:0;min-height:44px;font:inherit;color:var(--tinta);background:var(--papel);flex:1;padding:.5rem .9rem;font-size:16px}.ch__entrada input:focus-visible{outline:3px solid var(--rojo-tinta);outline-offset:1px}.ch__enviar{background:var(--rojo-tinta);color:#fff;cursor:pointer;border:0;border-radius:50%;flex:none;place-items:center;width:44px;height:44px;display:grid}.ch__enviar:disabled{background:var(--papel-2);color:var(--texto-suave);cursor:default}.ch__enviar svg{width:18px;height:18px}.ch__pie{background:#fff;justify-content:space-between;gap:.5rem;padding:.1rem .9rem 0;display:flex}.ch__link{min-height:32px;font:inherit;color:var(--texto-suave);text-underline-offset:2px;cursor:pointer;background:0 0;border:0;padding:.45rem 0;font-size:.78rem;text-decoration:underline}.ch__link:hover{color:var(--rojo-tinta)}.ch__volver{margin-top:.6rem}.ch__aviso{color:var(--texto-suave);background:#fff;margin:0;padding:.1rem .9rem .7rem;font-size:.7rem;line-height:1.4}.ch__oculto{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.ch__cargando{color:var(--texto-suave);margin:auto;padding:2rem 1rem;font-size:.9rem}@keyframes chEntra{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}@keyframes chPunto{0%,80%,to{opacity:.3}40%{opacity:1}}@media (max-width:600px){.fm__asesoria--chat{border-radius:0;width:100vw;max-width:100vw;height:100dvh;max-height:100dvh;inset:0}.fm__asesoria--chat .fm__asesoriaCuerpo{max-height:100dvh}}@media (prefers-reduced-motion:reduce){@keyframes chEntra{0%{opacity:0}to{opacity:1}}.ch__escribiendo span{animation-duration:2s}}